globusjournal

The rapid advancement of digital technologies has significantly transformed healthcare systems worldwide, particularly in response to increasing demands for accessible, efficient, and high-quality care. In the Philippines, the integration of digital healthcare solutions such as telemedicine and electronic medical records has accelerated, especially during the COVID-19 pandemic. Nurses, as primary healthcare providers, play a crucial role in adopting and utilizing these technologies. However, their level of acceptance and the barriers they encounter remain critical factors influencing the successful implementation of digital healthcare systems. This study aimed to determine the level of acceptance of nurses toward the digitalization of healthcare management in a tertiary private hospital in Manila. The study utilized a descriptive quantitative research design conducted in a tertiary private hospital in Manila, Philippines. The respondents were registered nurses selected through simple random sampling. Data were collected using a structured and validated questionnaire administered through an online survey platform. The instrument measured the nurses’ profile, level of acceptance of digital healthcare in terms of patient-nurse communication, health provider performance, health assessment, and health delivery, as well as perceived barriers in terms of service, experience, data, and information. Data were analyzed using frequency, percentage, mean, standard deviation, t-test, ANOVA, and correlation analysis at a 0.05 level of significance. The findings revealed that nurses exhibited a high level of acceptance of digital healthcare systems across all dimensions, particularly in enhancing communication, improving healthcare performance, and facilitating efficient service delivery. However, moderate barriers were identified, including issues related to system reliability, user experience, data management, and information flow. Statistical analysis showed no significant difference in both acceptance and perceived barriers when respondents were grouped according to demographic variables. However, a significant relationship was found between the level of acceptance and perceived barriers, indicating that existing challenges influence the extent of digital healthcare utilization. The study concludes that nurses are generally receptive to the digitalization of healthcare and recognize its benefits in improving patient care and healthcare delivery. Nevertheless, the presence of operational and technological barriers highlights the need for continuous system enhancement, training, and institutional support. Addressing these challenges is essential to strengthen nurses’ acceptance and maximize the effectiveness of digital healthcare systems. The successful integration of digital technologies in healthcare depends on both technological readiness and the capacity of healthcare professionals to adapt to ongoing innovations.

Keywords: Digitalization in Healthcare, Nurse Acceptance, Telemedicine, Healthcare Technology, Barriers to Digital Health, Philippines Healthcare System.