ARTIFICIAL INTELLIGENCE, TELEHEALTH, AND EHRS: THE ROLE OF DIGITAL HEALTH TOOLS IN MODERN PATIENT CARE

Background: Digital health innovations, including artificial intelligence (AI), electronic health records (EHRs), and digital patient monitoring, are reshaping healthcare delivery by improving efficiency, diagnostic accuracy, and patient outcomes. Understanding healthcare professionals’ perceptions of these tools is essential for effective adoption and sustainability.

Objective: This study aimed to examine healthcare professionals’ perceptions of digital health tools across three domains: (1) AI and telehealth use, (2) EHR implementation, and (3) digital patient monitoring.

Methods: A quantitative-descriptive research design was employed using a structured survey distributed to healthcare professionals in varied clinical settings. The instrument consisted of 15 items grouped into three categories, each rated on a five-point Likert scale. Descriptive statistics, including mean and standard deviation, were used to analyze responses, while verbal interpretations contextualized the findings.

Results: Findings revealed that respondents strongly agreed with the positive contributions of digital health tools across all categories. For AI and telehealth use, the highest-rated items included the role of digital tools in improving telehealth quality (M = 4.55, SD = 0.50) and supporting decision-making (M = 4.55, SD = 0.50). Regarding EHR implementation, participants strongly agreed that digital tools facilitated easy access to patient records (M = 4.54, SD = 0.50) and streamlined documentation (M = 4.50, SD = 0.50). For digital patient monitoring, the strongest agreement was observed in improving patient monitoring (M = 4.55, SD = 0.50) and facilitating continuous care without in-person visits (M = 4.54, SD = 0.50). Category means were consistently high: AI and telehealth (M = 4.50), EHR implementation (M = 4.46), and digital monitoring (M = 4.49).

Conclusion: The study concludes that healthcare professionals strongly perceive digital health tools as beneficial in enhancing AI-driven telehealth, EHR efficiency, and patient monitoring. These findings support the broader integration of digital innovations in healthcare systems to promote quality, safety, and accessibility of care.

Keywords: Digital Health, Artificial Intelligence, Telehealth, Electronic Health Records, Patient Monitoring, Healthcare Innovation.