EMPLOYEE EMPOWERMENT AND ITS RELATIONSHIP ON ORGANIZATIONAL DEVELOPMENT OF SELECTED COMMERCIAL BANKS IN MALOLOS, BULACAN

This descriptive correlational study aimed to determine employee empowerment and its relationship to organizational development and whether it contributed to the better performance of employees as a basis for organizational development among the eight commercial banks in the City of Malolos, Bulacan. The quantitative research design was utilized in profiling and characterization of the respondents and their responses, and the evaluative in testing the relationship. The results were obtained and processed using the Statistical Packages for Social Sciences (SPSS). In this study, the null hypothesis was rejected. The findings of the study were: (1) The level of participation in terms of psychological empowerment has a computed average of 4.56 and interpreted as outstanding. Meanwhile, the level of respondents’ participation in terms of structural empowerment was excellent as shown by the computed average mean of 4.53. (2) The level of relationship of employees to organizational development in terms of goal setting was excellent that was revealed by the computed mean score of 4.51. In addition, the level of relationship of employees to organizational development in terms of staff development, continuous improvement, and change management was 4.57, 4.55, and 4.49 respectively, and interpreted as outstanding. (3) The results of the test of the significant relationship of level of participation in organizational development were significant with a p-value (0.000) that was less than Cronbach’s alpha (0.01).

Keywords: Employee Empowerment, Organizational Development, Commercial Banks.